Need Answers To Only Springfield Tickets Frequently Asked Questions?
If you have questions about Only Springfield Tickets or our ticketing processes, you can find most of your answers in the FAQ. If you have specific problems not answered here, just contact our customer service line. Contact us by phone at 417-246-4556 or fill out our support form.
When someone purchases a ticket from a primary ticket office -- also called the primary ticket seller -- they have the option to sell that ticket to any other ticket seeker. Suppliers in the secondary marketplace may involve firms, box office promoters, licensed ticket sellers, and individuals like you. Only Springfield Tickets has tickets from a leading ticket marketplace, and then filters tickets to only Springfield and neighboring areas so you will easily discover the best seats in your area.
The secondary market run on a ”price based on demand” model, and you might discover that ticket prices differ as you get closer to the event. It’s not uncommon to see tickets fall less than primary prices. You can also find hard-to-find tickets for shows that are sold out that may cost more than the original price. The key to the secondary ticket market is to check back as much as possible to find who’s playing in Springfield.
Depending on the seller and event, you could get your tickets in some different methods:
E-mail: A ticket code will be emailed to you before the show, and you can print out your physical ticket. These e-tickets may have to be with My Ticket Tracker.
Mailed: The ticket seller will mail the physical tickets through FedEx. Packages are guaranteed to arrive before start time, and you will receive a FedEx tracking number once the tickets ship.
Will Call: Tickets will be waiting for you in the venue will call or main area.
Location Pick-up: Tickets have to be picked up at a 3rd party place other than the venue (no more than thirty minutes from the event).
Paperless: The ticket seller will come and meet you at the gate and walk you to the door.
Flash: The ticket seller will send you a prepaid card that you will need to show at the event gate. It will have the initial sale info and will give a viable receipt.
You can choose an alternate shipping address -- including P.O. boxes -- for entire orders placed via Only Springfield Tickets. However, on sales past $750, the seller may reject to ship to a separate place other than the billing address. Additionally, sellers may request a signed authorization from the buyer if they need proof that the alternative delivery address is valid.
Instant tickets are generally available to download and print once you finish your order. Please allow for processing time, which could take up to one business day. You will see a confirmation email showing you how to view your instant tickets.
To ensure you have an amazing time in Springfield, all tickets come with a 100% Money Back Guarantee if:
The seller never ships your purchased tickets
You receive your purchased tickets after the event commences
The tickets were found to be invalid by the venue. (Confirmable proof must be produced by the venue in the form of a written letter.)
The event was canceled without a rescheduled date. (Reimbursement excludes shipping costs.)
Tickets on Only Springfield Tickets are generally first-come, first-served. If another buyer completes their order before you, your order will be canceled mid-purchase. Unfortunately, you will have to return to that event and attempt to select a new seat.
Sellers often are listing multiple groups of tickets and are able to satisfy ticket orders easier if they leave off the seating numbers on their listings. However, you'll see the rows and larger sections to pick from. Just know that your seats will all be with each other unless detailed in the ticket description.
As Only Springfield Tickets is a resale marketplace, the original buyer’s name will appear on the ticket instead of yours. However, you will still get into the event because it's the bar code that's vital for entry.
To prevent ticketing fraud, almost all tickets are irrevocable items. Therefore, if your tickets get stolen, ruined, or lost you can contact the seller about replacing lost tickets. However, sales cannot be refunded.
In the case that an event is permanently canceled, you are entitled to a complete reimbursement (shipping not refundable). If the event has been postponed and rescheduled for a new time, your tickets will transfer to the new date.